Privacy Policy
Data Controller
Crest Pointe Consulting & Management, LLC is responsible for the collection and use of personal information submitted through this website.
Questions regarding this Privacy Policy or the handling of personal information may be submitted through the Contact page of this website.
Information We Collect
Crest Pointe Consulting & Management, LLC may collect information that you voluntarily provide when you:
- Submit a contact form;
- Request a formal quote;
- Purchase RecoveryFile or another product;
- Communicate with Crest Pointe regarding an order, product, or other inquiry.
Depending on the interaction, this information may include your name, agency or organization, job title, email address, telephone number, billing information, and information you choose to include in a message or form.
When online purchasing is available, payment information may be processed by third-party payment providers. Crest Pointe does not necessarily receive or store complete payment card information processed by those providers.
Purpose for Collecting Information
Information collected through this website may be used to:
- Respond to inquiries and quote requests;
- Process and administer purchases;
- Provide purchased products and related communications;
- Maintain records relating to orders and licenses;
- Provide customer support;
- Communicate regarding RecoveryFile or other Crest Pointe products;
- Maintain the security and functionality of the website; and
- Comply with applicable legal, accounting, tax, or regulatory obligations.
Website Hosting and Service Providers
This website is hosted using services provided by IONOS.
Crest Pointe may use third-party service providers to support website hosting, online purchasing, payment processing, email communications, and other business functions.
These providers may process information as necessary to provide their services. Their handling of information may also be governed by their own privacy policies and terms.
Cookies and Website Technologies
This website may use cookies or similar technologies that are necessary for website functionality, security, online purchasing, or other website features.
Additional cookies or technologies may be used depending on the website features and services enabled by Crest Pointe.
Where required, visitors may be provided with options regarding non-essential cookies through the website's cookie or privacy settings.
Sharing of Personal Information
Crest Pointe Consulting & Management, LLC does not sell personal information.
Information may be shared with service providers when reasonably necessary to operate the website, process transactions, deliver products, respond to requests, or conduct normal business operations.
Information may also be disclosed when required by law or when reasonably necessary to protect the rights, security, or legal interests of Crest Pointe or others.
Data Retention
Crest Pointe retains personal information for as long as reasonably necessary for the purpose for which it was collected, including maintaining business, transaction, licensing, accounting, and legal records.
Retention periods may vary depending on the type of information and applicable legal or business requirements.
Data Security
Crest Pointe takes reasonable administrative and technical measures to protect information under its control.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Links to Other Websites
This website may contain links to third-party websites or services. Crest Pointe is not responsible for the privacy practices or content of third-party websites.
Visitors should review the privacy policies of those websites before providing personal information.
Your Privacy Choices
You may contact Crest Pointe to request correction or updating of personal information you have provided, or to ask questions regarding how your information is handled.
Certain information may need to be retained when required for legitimate business, transaction, tax, accounting, licensing, or legal purposes.
Changes to This Privacy Policy
Crest Pointe Consulting & Management, LLC may update this Privacy Policy periodically to reflect changes in website functionality, business practices, legal requirements, or services.
The current version will be posted on this website.
Last Updated: September 2026